My order seems to be lost, what should I do?

If your tracking shows as delivered, but you can't find your package we recommend doing the following:

✨ Give it time! Many times carriers accidentally mark as delivered when the package is still in transit, in these instances the package usually gets delivered in 1-3 days.

✨ Be sure to check all possible locations of delivery around your address.

✨ Reach out to your local post office.

If you still have been unsuccessful in getting your package after 7 days of the tracking information showing as delivered, please reach out to us at support@javycoffee.com, our team will be more than happy to help!

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